MEDrefer Manager Installation for GPs

N.B. – If your practice runs on a Remote Access Connection, please see document Running MEDrefer Manager over Remote Access Connection before downloading MEDrefer Manager.

  1. If not already logged into a practitioners profile, go to the MEDrefer website ( and login to it.
  2. From the dashboard screen, click on the Home icon at the top of the screen.


  1. Click on ‘Download MEDrefer Manager for Windows’ link to take you to the MEDrefer Manager page.

  1. Click on the Download MEDrefer Manager  to start Installing. This may take a few minutes to complete.

NOTE:  Download MEDrefer Manager(MSI Installer) requires adminitrator permissions to install.

NOTE: If you are downloading MEDrefer Manager from Microsoft Edge, make sure that u select Keep.



  1. Once the download is complete click the executable at the bottom left hand corner of the screen to launch the program.


  1. When the Open File pop-up appears, click on Run.


  1. When the Application Install pop-up appears, click on Install.


This may take a few minutes to complete.

  1. MEDrefer Manager will appear in the bottom right-hand corner of the screen, with instructions and a red arrow to show where to click next – on the Settings icon.


  1. In the Users tab, add the unique email address and password of a practitioner who has already been registered, then click Link User.



Your setup has now been completed. Click on Home to go to the main screen.


MEDrefer Manager will reside within the taskbar (hidden or visible) and can be maximised and/or minimised as required.



N.B. - If multiple GPs are using the same desktop, MEDrefer Manager will need to be installed once for each GP while the desktop is logged in under their profile.

For example – Dr Guthrie and Dr Heinrich use the same office for their consults and therefore the same desktop computer. MEDrefer Manager will need to be downloaded when Dr Guthrie is signed into the desktop and again when Dr Heinrich is signed into the desktop.

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