Using MEDrefer

Frequently Asked Questions

• Who is MEDrefer?
• What is a MEDrefer referral?
• Is there a fee to send or receive referrals?
• Practice Manager Frequently Asked Questions
• General Practitioner Frequently Asked Questions
• Specialists/Allied Health Frequently Asked Questions

See all 7 articles

Registration and Signing In

• Registering as a Practice Manager
• Registering with MEDrefer via Best Practice
• Registering as a GP via the MEDrefer Website
• Registering as a Specialist via the MEDrefer Website
• Registering as an Allied Health Professional via the MEDrefer Website

Practice Managers

• ★ Registering Your Practice Manager Account
• Practice Manager Frequently Asked Questions

Managing Your Profile

• What is the MEDrefer database?
• Exporting Contacts from Genie Solutions
• Exporting Contacts from Best Practice
• Optimising your profile for search results
• Updating Your Availability
• Adding Another Practice to Your Account

MEDrefer Manager

• ★ What is the MEDrefer Manager?
• How Can I Download the MEDrefer Manager?
• Installing the MEDrefer Manager with Genie
• Using the MEDrefer Manager

Issuing and Tracking Referrals

• How To Search on MEDrefer
• Issuing a Test Referral via the MEDrefer Website
• Issuing a Test Referral via Best Practice
• Tracking the Status of Your Referrals from within Best Practice

Accepting and Responding to Referrals

• Sending Reports & Notifications After an Appointment
• Accepting a Referral via the MEDrefer Website (for existing members)

Troubleshooting

• General Troubleshooting Guide

Payments

• Frequently Asked Questions About Payments